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Legal Framework for Your x789 Account

Your use of x789 is governed by these terms, which set out your rights, our obligations, and the conditions under which the platform operates for accounts in Pakistan and other eligible regions.

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x789 Legal Framework for Your x789 Account
ACCOUNT SECURITY AND DATA

How We Protect Your Account and Information

Account security at x789 runs through several layers — your login is protected by OTP verification sent to your registered mobile number, and any change to your linked payment method, whether JazzCash, Easypaisa, or Raast, requires re-authentication before it takes effect. We retain transaction data for the period required under applicable law in your region and use it only for account operation, dispute resolution, and regulatory compliance where mandated. Cookies on the platform are used for session management and fraud detection; you can review and adjust non-essential cookie preferences through your account settings. We do not sell your personal data to third parties.

OTP-Secured Login

Every account login requires OTP confirmation to your registered mobile. Payment method changes go through a second verification step before any wallet — JazzCash, Easypaisa, or Raast — is updated.

Data Retention Policy

We hold your account and transaction records for the period required by applicable local law. Once that period expires, records are deleted or anonymised in line with our internal retention schedule.

Cookie and Tracking Controls

Session and fraud-detection cookies are active by default. Non-essential tracking cookies can be switched off in your account settings without affecting your access to the platform or payment functions.

Data Access and Correction

You can request a copy of the personal data we hold on your account, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies — all through the account support form.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

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Account and Terms Support

Submit a query about your account terms, eligibility conditions, or a specific clause through our support channel — responses address your question directly against the applicable policy text.

Data and Privacy Requests

For requests related to your personal data — access, correction, or deletion — contact our data team through the account support form and we will process your request under the applicable retention policy.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, raise it through formal dispute contact. We review each case against the version of the terms in force at the relevant date.

What You Need to Know About Our Terms

These are the questions we hear most often about how our legal terms work in practice. If your question is not covered here, our support team can pull the specific clause that applies to your account.

These terms apply to anyone who opens an account on x789 from an eligible region. Access depends on whether use is permitted under your local law — in Pakistan, terms apply where the platform is accessible.

Your payment activity through JazzCash, Easypaisa, or Raast is covered by the account terms you accepted at registration. Payment-specific conditions — processing steps, reversal rules — are set out in the payments section of your account terms.

We notify you through your registered contact details before any material change takes effect. Continuing to use your account after the notice period counts as acceptance of the updated terms.

Yes. Submit a data access request through the account support form and we will provide a copy of the personal data tied to your account, within the timeframe required by applicable law in your region.

You can request account closure through support at any time. Any balance remaining will be processed back to your linked wallet — JazzCash, Easypaisa, or Raast — under the withdrawal conditions active at the time of closure.

Raise a formal dispute through our support channel. We review the case against the version of the terms in effect on the date the issue occurred and respond with the applicable clause and our assessment.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.